| Blog: |
| Carine-what's cooking |
Topics: |
| family, humor, life |
http://EzineArticles.com/?expert=Carine_Nadel
Friday, December 07, 2012
At the Tone
To Leave a Message…
This has been a week of “to leave a
message, please press one.” Or “We are
experiencing a high volume of calls, please call back at a less busy time.”
When you get in an accident through no
fault of your own, there’s a lot of paperwork and phone calls to be made. I don’t like making phone calls. Due to my continuing neck and shoulders
issues (that certainly were NOT helped by that Silverado), I have to use the
speakerphone option.
I’m not found of speakerphone. People complain that they can’t hear you, I
complain that I can’t hear them and if I’m on hold and have started writing
something-I forget that I’m waiting and they when someone finally answers, I
then forget who and why I’ve called!
My absolute “favorite” is when they place
you on hold for 5 minutes or more (and yes, I’m sure that’s some sort of
gimmick to get you p-o’d and not want to deal with the issue on hand) and then
either hang up on you OR tell you “we are experiencing a high volume of calls,
please call back later.”
Later, as if later is going to improve
their lack of answering or my mood?
I also hate leaving messages for all these
various insurance people. This week I
left literally 6 messages and I gave them all 48 hours to call me back. Do you know NONE of them did! Not even ours!
Honestly, I’d probably be more patient if
I weren’t a “patient”. Also, I’m pretty
sure those muscle relaxants are only relaxing my brain which has turned me into
a very cranky curmudgeon.
Everything is irritating me. I was snippy to the Social Security agent who
finally helped me change my address. I
had to wind through all the various departments just to leave a message to have
them call me back. My mention of this to
this poor woman wasn’t met with sympathy at all.
My new general doctor gave me a referral
to a rheumatologist. We’re getting off
on the wrong foot. I called and was put
on hold for over 6 minutes and then the line went dead.
I’m taking a few tallies: 6 calls to various insurance companies. 4 calls to the IRS-none of which were
successful (they said to call back at a less busy time!). 3 calls to the new arthritis medical group
and the 2 to my regular doctor. Oh,
almost forgot-I had to call my HMO in California to let them know that Medicare
will not allow me to have both my husband’s PPO in Arizona and them on stand-by
as my Medicare account.
Of course Medicare will still be deducting
my Part B money that will do absolutely nothing for me as long as my husband is
providing me with medical care. If I opt
out however-should I ever need it, it could take 6 months to a year to get it
re-instated.
This they were able to tell me on only the
first call.
To share some good news, which I’m sure
you’re all wondering if I’ll ever share with you again:
Family room is done. Kitchen backsplash looks beautiful and the
kitchen is together. By the time you
read this-our new dresser and the bed will have arrived and we’ll have finally
had a good night’s sleep! (The frame to
the bed and the nightstands will follow in several weeks. My husband has finished: installing 3 fans, our desks, the laundry
sorter and a few other “honey dos”. And
thank goodness, the replacement slats on the family room blinds will be done by
the end of the weekend.
Now I need to heal enough to look for a
new car and get the nerve to drive it.
All in good time. I’m really hoping for a “quiet”
December. I could use a little “boring”.
